Returns & Exchanges

At Lucky Bear & Co., we want you to love every piece you wear, which is why we offer a 30-day hassle-free return policy for all unworn items in their original packaging. Simply follow our streamlined process to ensure your exchange or refund is handled with the utmost care.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Attach the Shipping Label

  Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.